Terms of Use
These Terms of Use ("Terms") govern your use of theturbodoctor.com and related web properties operated by Turbo Doctor LLC ("Turbo Doctor," "we," "us," or "our"). By accessing or using the site, you agree to these Terms. If you do not agree, do not use the site.
1. Use of the Website
You may use this website for lawful purposes related to evaluating, ordering, or managing turbocharger services offered by Turbo Doctor. You may not:
- Use the site in any way that could damage, disable, overburden, or impair it.
- Attempt to gain unauthorized access to any part of the site, related systems, or other user accounts.
- Use scrapers, bots, or other automated means to extract content, with the exception of legitimate search engine indexing.
- Upload viruses, malware, or any other harmful code.
- Impersonate another person or entity or misrepresent your affiliation.
- Submit false or misleading information on forms, including fleet proposals, credit applications, and contact forms.
2. Accounts and Portal Access
The work order portal at wo.theturbodoctor.com is accessible via unique customer-specific approval links or through staff authentication. You are responsible for keeping approval links and staff credentials confidential and for all activity conducted under your access. Notify us immediately at info@theturbodoctor.com if you suspect unauthorized use.
3. Services and Quotes
Information on this website is provided for informational purposes. Pricing, turnaround times, stocking options, and other terms are subject to confirmation in a written quote or work order. Nothing on this website constitutes a binding offer to sell or service turbochargers at listed prices or terms.
Final terms of sale or service are governed by the quote or work order issued to and accepted by the customer, and where applicable, the credit application signed by the customer.
4. Intellectual Property
The site content — including logos, text, images, code, brand names, and related materials — is the property of Turbo Doctor LLC or its licensors. You may not reproduce, distribute, modify, or create derivative works without our prior written permission. The "Turbo Doctor" name and logo are trademarks of Turbo Doctor LLC.
Brand names mentioned on our site (including Holset, BorgWarner, Garrett, Cummins, Detroit Diesel, Paccar, Mack, Volvo, Isuzu, and others) are trademarks of their respective owners. Turbo Doctor is an independent service provider and is not affiliated with, endorsed by, or sponsored by these manufacturers.
5. Disclaimers
The site and all content are provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the site will be uninterrupted, secure, or error-free, or that any defects will be corrected.
Technical information published on this website — including turbo specifications, failure modes, rebuild procedures, and diagnostic guidance — is provided for general reference only. Do not rely on it as a substitute for manufacturer service information, qualified diagnosis, or professional rebuild work. Incorrect turbo service or installation can cause engine damage, personal injury, or death. Always consult the manufacturer's service bulletins and qualified technicians.
6. Limitation of Liability
To the maximum extent permitted by law, Turbo Doctor LLC and its officers, employees, and agents are not liable for indirect, incidental, special, consequential, or exemplary damages (including lost profits, lost data, or business interruption) arising from or related to your use of the site, even if advised of the possibility.
Our total aggregate liability for any claim arising from your use of the site (excluding claims arising from the purchase of goods or services, which are governed by separate written agreements) will not exceed $100 USD.
Some jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, so some of these limitations may not apply to you.
7. Indemnification
You agree to indemnify and hold harmless Turbo Doctor LLC and its representatives from any claim, demand, loss, or expense (including reasonable attorneys' fees) arising from your violation of these Terms, your misuse of the site, or your infringement of any third-party rights.
8. Third-Party Links and Services
The site may link to or integrate with third-party websites, services, or resources (such as Shopify for product orders, Supabase for the work order portal, and external articles or OEM pages). We are not responsible for the content, privacy practices, or reliability of third-party sites. Your use of third-party services is subject to their own terms and policies.
9. Governing Law
These Terms are governed by the laws of the State of Illinois, without regard to its conflict-of-laws rules. Any dispute arising from these Terms or your use of the site will be resolved exclusively in the state or federal courts located in Cook County, Illinois. You consent to the personal jurisdiction of those courts.
10. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top reflects the most recent revision. Continued use of the site after changes constitutes acceptance of the updated Terms.
11. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect, and the invalid provision will be replaced by a valid provision that most closely reflects the original intent.
12. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between you and Turbo Doctor regarding your use of the website, and supersede any prior communications. Separate written quotes, work orders, and signed credit agreements govern the terms of any purchase or service relationship.
13. Contact
Turbo Doctor LLC
21 S Evergreen Ave, Suite 200-1061
Arlington Heights, IL 60005
info@theturbodoctor.com
+1 773 679 6813